Privacy Policy

Privacy Policy

Effective Date: [Insert Date]

Rare Flame Candles LLC.  ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website RareFlameCandles.com, purchase our products, or otherwise engage with us. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

  • Personal Data: While using our website or purchasing our products, we may ask you to provide us with certain personally identifiable information, including but not limited to your name, email address, phone number, shipping address, and payment information.
  • Non-Personal Data: We may collect non-personal information about you whenever you interact with our website. This may include your browser type, the type of device you use, and technical information about your means of connection to our website, such as the operating system and the internet service providers utilized.

2. How We Use Your Information

We may use the information we collect from you in the following ways:

  • To process and fulfill your orders, including to manage payments, fees, and charges.
  • To send you order confirmations, updates, and other related information.
  • To communicate with you, including responding to your comments, questions, and customer service requests.
  • To improve our website and your shopping experience.
  • To send you marketing communications, if you have opted in to receive them.
  • To detect, prevent, and address technical issues.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to others. We may share your information in the following situations:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, and marketing assistance.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind